Privacy Policy

1. Introduction

ValueVerse ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

This Privacy Policy complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable data protection laws.

2. Information We Collect

Personal Information:

• Name and email address (via Google authentication)
• Email addresses for license activation
• Payment information and transaction details
• Order history and purchase preferences
• Communications with customer support

Automatically Collected Information:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our platform
• Referring website and exit pages
• Cookies and similar tracking technologies

Information from Third Parties:

• Authentication data from Google OAuth
• Payment confirmation from payment processors
• Analytics data from service providers

3. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: Process orders, activate licenses, and provide customer support
• Communication: Send order confirmations, updates, and important notices
• Payment Processing: Verify payments and prevent fraud
• Platform Improvement: Analyze usage patterns and enhance user experience
• Legal Compliance: Comply with legal obligations and enforce our terms
• Marketing: Send promotional offers (with your consent, where required)
• Security: Detect and prevent fraudulent transactions and abuse

4. Your Privacy Rights

GDPR Rights (EEA users):

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Revoke consent for specific processing activities

CCPA Rights (California residents):

• Know: Request disclosure of collected personal information
• Delete: Request deletion of personal information
• Opt-Out: Opt-out of sale of personal information (we don't sell data)
• Non-Discrimination: Not be discriminated against for exercising rights

To exercise these rights, contact us at privacy@valueverse.com. We will respond within 30 days (GDPR) or 45 days (CCPA).

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of sensitive data at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response and breach notification procedures

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Contact Us

For questions, concerns, or to exercise your privacy rights, contact:

For EEA users: You have the right to lodge a complaint with your local data protection authority if you believe we have not adequately addressed your concerns.